Attaining Perfection – we understand the value of delivering the highest levels of Quality Assurance and Quality Control. Our clients trust our Audits. Through continuous review and refinement, we ensure that your quality management system meets regulatory requirements at every level.
We begin by laying a stable foundation at our pre-audit meeting with
the management team, where we
- Establish expectations.
- Create a plan – outlining the audit process.
- Establish an audit schedule, projecting dates, times, and events.
- Review specific processes, as well as applicable procedure and process documents.
Communication continues via an audit entrance meeting with
management team members, where we
- Review processes and procedures with experts.
- Prepare audit checklists to determine compliance in every area.
Interviews are conducted with designated subject matter experts, where we
- Assess compliance against existing procedures.
- Review documents to ensure completeness and accuracy.
Audit process is completed with an on-site wrap-up meeting, where we
- Review audit notes and documents.
- Draft an audit report, including corrective actions, non-conformance findings, and opportunities for improvement.
- Storti closes the audit process with a final management review meeting, including delivery of final audit report, corrective action reports, and opportunities for improvement.
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“Storti Quality Consulting has provided us guidance and direction for our Quality Assurance Program for more than twelve (12) years. Storti’s knowledge of the process, attention to detail and awareness of our customer’s needs has helped to improve our program and has increased the awareness and knowledge of our staff. With the assistance of Ralph and his team we made the audit process with our customers almost routine.”
VP Eastern Operations, M.J. Electric
“Storti Quality Services LLC has been providing construction inspection and quality control services for Norwich Public Utilities for 2 years. Storti has consistently met NPU’s expectations in providing qualified, reliable and professional construction inspectors. Storti’s management personnel is very competent, resourceful and responsive to our process requests and changes in operating procedures. We are very pleased with the level of service we have received from Storti. We look forward to continuing our positive relationship with Storti for many years to come.”
Utility Project Engineer, NPU
“As an element to an existing contract with the local utility company, our Company was instructed to create a Quality (QA/QC) Plan which we did not have in place at that time. I chose Storti Consulting because they were highly recommended by other companies in the industry. In just a few months, our Quality Plan was designed to meet the requirements of our Utility Contract for all applicable policies, procedures, and standards. In the same time frame, it was also presented, approved and implemented, by the utility company. Our Storti QA/QC plan was designed to be multifunctional. It can be adapted to other areas of our business. By having this plan already in place, our company has the opportunity to pursue and acquire more business opportunities. Storti Consulting doesn’t stop there! They are always available to assist with any needs that we have for our QA/QC plan. The utility company, with whom we are affiliated, audits the Quality Plan bi-annually to adjust, modify, and make additions to it. Storti is available throughout the year to consult and revise the plan as needed, ensuring us an up to date QA/QC Plan. Thank you, Storti Consulting for all you do for our Company and the great plan that you designed for us.”
Manager, Blair Park Services, LLC
"In the construction business for over 70 years, Arthur R. Henry, Inc. has experienced a dramatic change in the expectations from our clients. Working with Storti Quality Consulting to attain those expectations has been a seamless process. Storti’ s team approach in understanding not only our client’s expectations, but our business culture and philosophy has been exceptional. From proposal approach to final product deliverable, Storti Quality Consulting enhanced our business and will continue to do so for decades to come."
Business Manager, Arthur R Henry, Inc.
"For over 10 years, Rigs Distler & Co., Inc. has found Storti Quality Consulting, Inc. to be our go-to partner for any Quality Program related needs and services, specifically as related to our Utility Contracting activities. In addition, we have been extremely pleased with the Professional Staff Support personnel provided by Storti Quality Consulting, Inc."
Vice President Utilities, Riggs Distler
“Crall products contacted Storti Quality Consulting for initial program building and certification of the very rigid process for API Q1 compliance and API monogram system. Storti Quality Consulting has been the most thorough and competent consultant Crall Products Co. has ever used. Everything provided to us including the education of compliance to our employees was superior in every aspect. On initial certification the majority of applicants do not receive certification. We at Crall Products Co. not only passed our initial inspection, there were no recommendations or concerns from the auditor. Every year since the initial certification we have passed with superior marks. Storti Quality Consulting will assure your company that it is in compliance with which ever program you wish to be certified to, and give you the knowledge to function on a daily basis. Storti Consulting is also forward looking so as to be prepared for the future”.
Vice President, Crall Products Co.
“Keeping up with a Quality Assurance / Quality Control Program was a daunting task for us. We had a program in place early on because we “had” to have one. Once we decided that a Quality Program is not just an “on the shelf” dust collector, we wanted to develop a program that reflects all the best practices for our industry. We didn’t know where to begin or what questions to ask, then Storti Quality Consulting, Inc. stepped up to the plate and helped us develop a true QMS program that helps our company to continually excel in what we do and to show our customers that we are on the leading edge of our industry. Ralph has put together a team of experts that could truly help any company accomplish what they need to do to be successful. Thank you Ralph and your entire team for helping ULS get to where we need to be”.