Effective corrective action always involves identification and elimination of the root cause of the problem. This is often easier said than done due to not properly getting to the true root cause. If we don’t eliminate it, the problem will reoccur, guaranteed! The...
By: Peter Sheren The 2015 Version of the ISO9001 Quality Management System standard has introduced the concept of Context of the Organization. In clause 4.1 the standard states: The organization shall determine external and internal issues that are relevant to its...
By: Peter Sheren It happens on a regular basis throughout all industrial sectors – You are informed that an outside entity will be sending in a team of auditors to verify your organizations ongoing compliance with the requirements of the ISO9001:2015 Quality...
How do I document the Resources requirement (7.1) of the ISO9001 Standard? The 2015 version of the ISO9001 standard requires a specific level of review and understanding. As stated: “The organization shall determine and provide the resources needed for the...
By Peter Sheren: It is an unfortunate, but all too common occurrence that in the Management Review process of an organization the senior management team attends, listens and in the end delegates official responsibility to others. So how can we get more involvement and...
By: Peter Sheren A cornerstone of any comprehensive quality management system is the establishment of meaningful quality objectives. Quality objectives have been a requirement of the ISO9001 standard for many years. Objectives tied to business process...
